Generator Down? We’re On Our Way
Same-day emergency service when your backup power fails
🚨 GENERATOR EMERGENCY? WE RESPOND SAME DAY 🚨
Don’t spend another hour without backup power
Most emergency calls answered within 2 hours
When Your Generator Fails, Every Minute Counts
Generator won’t start during outage
No power transfer when utility fails
Generator running but no electricity
Strange noises, smoke, or burning smell
Fuel system problems
Control panel errors or alarms
Transfer switch malfunction
Dead battery preventing startup
We’ve Saved the Day Before – We’ll Do It Again
I called powerhouse in the morning and our generator was repaired before the end of the same day! Very lovely, friendly receptionist and Mitch, the owner, came out to the house to do the repairs himself.
Dead battery replaced within hours during ice storm
Transfer switch repaired same day during heat wave
Fuel system fixed before family returned from vacation
Owner Mitch personally responded on weekend
We Don’t Keep Business Hours During Emergencies
Weekends & Holidays
After regular business hours
During severe weather events
Owner available for urgent situations
Response Guarantee: Same-day service or we’ll explain why
Even though all their service techs were busy, Mitch came himself
What Happens When You Call
Immediate Assessment (5 minutes)
- Describe your generator problem
- We diagnose likely causes over phone
- Schedule emergency service call
Rapid Response (Within 2 hours)
- Certified technician dispatched
- Fully stocked service vehicle
- Direct communication with you
On-Site Diagnosis (15 minutes)
- Complete system evaluation
- Identify root cause of failure
- Provide repair estimate
Emergency Repair (Same visit)
- Most repairs completed immediately
- Quality parts always in stock
- System tested before we leave
Don’t Panic – We’ve Seen It All Before
During Power Outages
- Generator starts but house stays dark
- Generator won’t start when power fails
- Partial power but some circuits dead
Mechanical Failures
- Engine won’t turn over
- Runs rough or stalls frequently
- Overheating or oil pressure issues
Electrical Problems
- Transfer switch stuck or won’t engage
- Control panel shows error codes
- Blown fuses or tripped breakers
95% of emergency calls resolved same day
Emergency Response Across Southeast Michigan
Priority Service Areas
Troy, Rochester Hills, Birmingham
Bloomfield, West Bloomfield, Franklin
Farmington Hills, Novi, Northville
Ann Arbor, Plymouth, Canton
All 75+ communities we serve
Distance Promise: We’ll travel anywhere in our service area for emergencies
When Seconds Count, Experience Matters
Owner-Led Response
- Mitch personally handles critical emergencies
- 15+ years of generator repair experience
- Direct access to owner when you need help most
Fully Stocked Vehicles
- Common parts always on truck
- Reduces need for multiple trips
- Faster resolution of your emergency
All-Brand Expertise
- Kohler, Generac, Briggs & Stratton certified
- Experience with all major generator brands
- Immediate diagnosis regardless of your system
Fair Emergency Rates – No Price Gouging
Transparent Emergency Pricing:
- Standard service call fee applies
- No additional “emergency surcharges”
- Parts at regular pricing
- Payment options available
We believe fair pricing shouldn’t stop during emergencies
fair price
Stop Emergency Calls Before They Start
After Emergency Service, We Recommend:
- Annual maintenance to prevent failures
- Service contract for priority response
- System upgrades if needed
- Owner training on basic troubleshooting
Customers with annual maintenance have 90% fewer emergency calls
When Our Customers Needed Us Most
They responded to our call on same day and repaired our generator at fair price
Quick and efficient on the service
Came out while I was at work and completed the work
Very professional and prompt
How to Reach Us in Emergency
Fastest Response
- Rings directly to emergency dispatcher
- Available 24/7 for true emergencies
Alternative Contact
- Include “EMERGENCY” in subject
- Attach photos if helpful
We’ll respond within 30 minutes to confirm your emergency service
Emergency Service Areas
Don’t Wait – Your Generator Emergency Can’t
Every minute without backup power puts your family at risk
Join hundreds who’ve trusted us in their worst moments
Before You Call – Quick Safety Check
Stay away from generator if you smell gas
Never operate generator indoors
Check for obvious damage or leaks
Note any error codes or warning lights
Information to Have Ready:
- Generator brand and model
- Description of the problem
- When the issue started
- Your exact location